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When booking a place on a SpirALS training course or seminar please note the following Booking Terms and Conditions:

1. The fee includes tuition, documentation, lunch and other refreshments as described in seminar/course promotional materials.
2. For all events there needs to be an agreed cancellation policy as cancellations incur costs; our cancellation policy has therefore been drawn up in alignment with the terms that have been agreed by us with the host venue. Once Midas Systems has confirmed your place by email your college will be responsible for fee payment. The full fee is payable, unless notice of cancellation is received, as follows:
   • 100% of the fee will be charged if cancellation is made less than 2 weeks before the event.
   • 50% of the fee will be charged if cancellation is made between 2 and 3 weeks prior to the event.
   • 25% of the fee will be charged if cancellation is made between 3 and 4 weeks prior to the event.
   • No fee will be charged if we receive cancellation notice more than 4 weeks before the event.
3. Please do not rely on email to cancel: cancellations must be made verbally with a Midas Systems employee in the first instance.
4. If the place is subsequently filled we will let you know and no fee will be charged.
5. Substitutions can be made at any time.
6. We reserve the right to cancel the conference, seminar or training event if necessary.
7. If the college has already been invoiced for your place and the event has to be cancelled we will offer a place on an alternative date or make a full refund.
8. In line with our policy of continuous improvement it may be appropriate for us to make changes to the programme content, or presenters.